This Privacy Statement affirms the trust on your part, in which, all the information and data on www.yourhalong.com is owned and operated by Vietnam Discovery Travel., JSC. By providing information through this site, you indicate your acceptance of the practices described in this Privacy Statement.
Our site uses forms in which you give us contact information, including your name, phone number, email address, your credit card number, expiration date, and billing address, so that you can book travel services, request information and support. Based on the information, we will deal on your reservation and notify you about your reservation status via email or fax. All of your information is surely protected and kept in privacy from any third parties, unless there is permission from you (notified via email/fax).
- COMMUNICATIONS FROM THE SITE
Out of respect for your privacy, we present you with the option not to receive these types of communications.
To subscribe to our newsletter, providing your contact information, such as name and email address is required. Out of respect for your privacy, we provide a way to opt-out of these communications.
Service Announcements are to notify you some service-related information. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these non-promotional communications, although you can deactivate your membership.
To serve you best, we may contact you regularly in order to provide you with requested services. You can ask to contact via email, fax or phone as you please.
In case you want to opt-out of getting our promotional communications or newsletter, you can “unsubscribe” by following instructions given in the emails you receive.
- LEGAL DISCLAIMER
n some cases, we may be required by law to disclose the information you have provided us for travel products and services. Hence, we may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others. In addition, for the purpose of resolving disputes that arise in the normal course of business, it is necessary to provide your information to third parties.
- INFORMATION SECURITY
You can rest assured that the personally identifiable information you provide to us is protected by our security system. For instance, we use leading encryption technology to encrypt credit card numbers. And only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) can access to your personal information. In addition, the servers that store personally identifiable information are contained in a locked facility. If you have any questions about our Information Security, do not hesitate to send us an email via [email protected].
Accessing non-personally identifiable data
If you have any questions about this privacy, do not hesitate to contact us.