halong-bay-tour-vietnam-privacy-policy

This Privacy Statement affirms the trust on your part, in which, all the information and data on www.yourhalong.com is owned and operated by Vietnam Discovery Travel., JSC. By providing information through this site, you indicate your acceptance of the practices described in this Privacy Statement.

  1. RESERVATION

Our site uses forms in which you give us contact information, including your name, phone number, email address, your credit card number, expiration date, and billing address, so that you can book travel services, request information and support. Based on the information, we will deal on your reservation and notify you about your reservation status via email or fax. All of your information is surely protected and kept in privacy from any third parties, unless there is permission from you (notified via email/fax).

  1. COMMUNICATIONS FROM THE SITE

Out of respect for your privacy, we present you with the option not to receive these types of communications.

Newsletter

To subscribe to our newsletter, providing your contact information, such as name and email address is required. Out of respect for your privacy, we provide a way to opt-out of these communications.

Service Announcements

Service Announcements are to notify you some service-related information. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these non-promotional communications, although you can deactivate your membership.

Customer Service

To serve you best, we may contact you regularly in order to provide you with requested services. You can ask to contact via email, fax or phone as you please.

Choice/Opt-out

In case you want to opt-out of getting our promotional communications or newsletter, you can “unsubscribe” by following instructions given in the emails you receive.

  1. LEGAL DISCLAIMER

n some cases, we may be required by law to disclose the information you have provided us for travel products and services. Hence, we may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others. In addition, for the purpose of resolving disputes that arise in the normal course of business, it is necessary to provide your information to third parties.

  1. INFORMATION SECURITY

You can rest assured that the personally identifiable information you provide to us is protected by our security system. For instance, we use leading encryption technology to encrypt credit card numbers. And only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) can access to your personal information. In addition, the servers that store personally identifiable information are contained in a locked facility. If you have any questions about our Information Security, do not hesitate to send us an email via [email protected].

Accessing non-personally identifiable data

We have implemented and used Display Advertising (e.g., Remarketing) provided by Google Analytics to advertise online. This implementation enables Google Analytics to collect data about our traffic via the DoubleClick cookie, which records non-personally identifiable data such as browser type, operating system, the date and time of a visit, where visitors access our website from, the pages visited on this website, the time spent viewing the site, and such. We aggregate this non-personally identifiable data to better understand how visitors use our site, and to help manage, maintain, and report on the usage of our website. We may share this non-personally identifiable data with third parties for the limited purpose of analyzing and reporting on the usage of our website, or to comply with applicable law. We do not rent, sell or share any non-personally identifiable data collected on this website with third parties, including Google for marketing purposes. Remarketing (an integrated feature of Google DoubleClick for Advertisers) is a way for us to connect with users based on your past interactions with Vietnamdiscovery.com. Third-party vendors, including Google, use cookies to serve ads on sites across the internet based on a user’s prior visits to Vietnamdiscovery.com. Vietnamdiscovery.com and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. To opt out of DoubleClick’s use of cookies by visiting the DoubleClick opt-out page. To opt-out of Google Analytics for Display Advertising and customize Google Display Network ads, please visit Ads Preferences Manager. To find out more about how Google uses any data it collects, please visit: http://www.google.com/policies/privacy/ads/.

If you have any questions about this privacy, do not hesitate to contact us.